Types of interactions
1
Approval required
The agent wants to do something sensitive and waits for your decision. See Human approval.
2
Agent question
The agent has a question about the application. For example, which role a test account has, or how a workflow is supposed to work.
3
Context needed
The agent needs business context to judge a result. For example, if a user is allowed to see another team’s data.
Respond to an interaction
- Approval required: click Approve to let the agent go ahead. You can add a note first; the button then changes to Approve with feedback. Click Reject to stop the action. When you reject, you can pick a quick reason (for example “Out of scope” or “Too aggressive: lower risk tier”) and tell the agent what to do instead.
- Agent question: type your answer and click Submit.
- Context needed: type the context and click Submit.
- Click Ignore if you do not want to answer. The agent continues without your input.
Active and Closed
- Active lists interactions that are waiting for you.
- Closed lists interactions that are done: Approved, Rejected, Answered, Context provided, Ignored, or Expired. Click View agent reasoning to see the request and your response.
Find an interaction
- Use the application menu at the top to show All applications or one application.
- Use Search interactions to search by text.
- Use the Type and Status filters to narrow the list.
Get notified
NoScope sends an email when the agent needs your input. You can also get these alerts in Slack. See Slack notifications.The agent only sends interactions when human approval is turned on for the scan. Human approval is not available for every organization yet. If the switch shows a Locked badge, contact us.
